<%= alert.id%>: <%= alert.update_type.upcase %> <%= alert.level.to_s.capitalize %>: <% case alert.update_type when "cleared" %><%= alert.cleared_at.to_s_relative %><% when "acknowledged" %><%= alert.acknowledged_at.to_s_relative %> by <%= alert.acknowledged_by %> until <%= alert.will_unacknowledge_at.to_s_human %><% else %><%= alert.raised_at.to_s_relative %><% end %>: <%= alert.subject %> <%= alert.summary %><% if alert.source != alert.subject %> -- from <%= alert.source %><% end %>.<% if defined? was_suppressed and defined? will_suppress if was_suppressed and not will_suppress %>
Normal service for <%= alert.level %> alerts has resumed.<% elsif will_suppress and not was_suppressed %>
Further <%= alert.level %> alerts suppressed until things calm down.<% end end %>