<html xmlns="http://jabber.org/protocol/xhtml-im"><body xmlns="OAhttp://www.w3.org/1999/xhtml"> <a href="<%=WebInterface.url_for(alert)%>"><%= alert.update_type.upcase %></a>: <% case alert.update_type when "cleared" %><%= alert.cleared_at.to_s_relative %><% when "acknowledged" %><%= alert.acknowledged_at.to_s_relative %> by <%= alert.acknowledged_by %> until <%= alert.will_unacknowledge_at.to_s_human %><% else %><%= alert.raised_at.to_s_relative %><% end %>: <%= alert.subject %>: <%= alert.summary %><% if alert.source != alert.subject %> -- from <%= alert.source %><% end %>.<% if was_suppressed and not is_suppressed %><em> Normal service has resumed.</em><% elsif is_suppressed and not was_suppressed %><em> Further alerts suppressed until things calm down.</em><% end %></body></html>