diff options
Diffstat (limited to 'utils/supportbot-mauve')
-rwxr-xr-x | utils/supportbot-mauve | 73 |
1 files changed, 0 insertions, 73 deletions
diff --git a/utils/supportbot-mauve b/utils/supportbot-mauve deleted file mode 100755 index 614c5f5..0000000 --- a/utils/supportbot-mauve +++ /dev/null @@ -1,73 +0,0 @@ -#!/usr/bin/ruby -require 'fileutils' -require 'yaml' -require 'timeout' -require 'rubygems' -require 'cgi' - -class RT - class Ticket < Struct.new(:id, :subject, :content) - end - - def initialize(cli, ticket_query) - @cli = cli - @ticket_query = ticket_query - end - - def query(args) - IO.popen("#{@cli} #{args}", "r") do |io| - io.read - end - end - - def tickets - query(@ticket_query).split("\n").map do |line| - if /^(\d+): (.*)$/.match(line) - t = Ticket.new($1.to_i, $2, "") - query("show ticket/#{t.id}/attachments").split("\n")[-5..-1].each do |line2| - next unless /\s(\d+):\s+\(text\/(plain|html)/.match(line2) - is_html = $2 == "html" - - attachment = query("show -f Content ticket/#{t.id}/attachments/#{$1}"). - split("Content: ")[1]. - split("\n"). - map { |line3| line3.gsub(/^\s+/,"") }. - join("\n") - next unless attachment.match(/Action=Take/) - if is_html - t.content += attachment + "<hr/>" - else - t.content += "<pre>"+attachment+"</pre><hr/>" - end - end - t - else - nil - end - end.compact - end -end - -class String; def escape; gsub(/[^A-Za-z0-9]/) { |x| "\\#{x}" }; end end - -config = File.open("supportbot.config") { |fh| - YAML::parse(fh.read).transform } - -system("mauvesend -o supportbot -i heartbeat -r +10m -c now -s \"heartbeat not received\" -d \"Headtbeat send from supportbot-mauve code. It maybe down.\"") - -rt = RT.new(config['rt']['bin'], config['rt']['ticket_query2']) - -if 0 < rt.tickets.size - args = %w( mauvesend alert.bytemark.co.uk -o supportbot ) - args += rt.tickets.map do |ticket| - ["-i", ticket.id.to_s, - "-u", ticket.id.to_s, - "-s", ticket.subject, - "-d", ticket.content - ] - end.flatten - exec(*args) -else - args = %w( mauvesend alert.bytemark.co.uk --id supportbot -o supportbot -p -c now ) - exec(*args) -end |